Alarm Monitoring

Centric Security & Automation, Inc

Alarm Monitoring

Centric provides around-the-clock alarm monitoring to residential and commercial properties including healthcare locations, industrial facilities, schools, retail stores, banks and other commercial facilities.

Our alarm call operators undergo extensive training and handle each call with the utmost care and attention. Our most basic alarm systems provide protection through digital dialer-enabled panels and our receivers are compatible with all major transmission formats for burglar, medical and fire panels.

Types of Alarm Monitoring

Our video monitoring services equip you with visual verification of events that trigger alarms. In addition to the standard digital signal, our central station can receive or view video showing the event which activated the alarm.

Details of what caused an alarm to trip are used by special services operators to dispatch the appropriate authorities and provide additional information if needed. In addition, your clients can set specific criteria to modify dispatches based on what events are viewed.

Our mobile access solutions provide advanced features for technicians, and end users to connect to their monitoring accounts, view information, and change data. Using desktop, laptop, and mobile devices including smartphones, tablets and e-readers, users can interact with the monitoring service using a device that meets their needs, whether that be enhanced functionality, or cost effective mobility.

Our app provides installers with the ability to enter submit new accounts, update existing accounts, and place accounts on and off test. Technicians can use their mobile device to place an account on test, and view results all in the palm of their hand.

Alarm Monitoring Installation

We are a complete low voltage contractor and systems integration company that provides 24/7 alarm monitoring installation and service of each system we install. Our skilled alarm monitoring technicians deliver top notch industry cabling solutions to maximize the results of your business services. We manage new cabling projects and complete upgrades of current cabling to install your alarm monitoring. This includes expertise in low voltage cabling includes CCTV, Access Control, Voice & Data, fiber optics and more.

With the latest technology and products, our alarm monitoring installation will serve to effectively distribute data signals and transmit faster.

Alarm Monitoring Maintenance

You’ve made a substantial investment securing your facility with our alarm monitoring systems. The only way to ensure it remains in working order is to provide regularly scheduled maintenance. Centric’s proactive approach to alarm monitoring maintenance ensure a properly working system, accurate reporting, reduce downtime and increase the predictability of failures.

The single highest return on your maintenance dollar is attained through sequence of operations adjustments to your alarm monitoring system. Outlined below is the overall summary of services that will we provide to maintain your alarm monitoring system and protect your hardware and software investment.

  •  Pre-planned preventative alarm monitoring maintenance visits
  •  Checks of the alarm monitoring system history 
  •  Visual inspections of all major components (including cabling and connections where accessible) for signs of deterioration or damage 
  •  Checks of all control equipment and programming
  •  Cleaning of alarm monitoring devices & housings as necessary
  •  Inspection of brackets, housings & associated fittings for corrosion or damage
  •  Any necessary repairs

We also provide 24/7 phone support, remote desktop support, and emergency response 365 days a year. In addition to this, we always provide a replacement unit if yours needs extensive repair or will be down for a prolonged period of time.

Alarm Monitoring System Design

Centric has experience designing alarm monitoring systems and operations centers. We frequently partner with A/E firms to provide consulting services for successful collaborative designs. Many clients also use Centric to support larger security projects through detailed project management.

We provide construction support services that include a review of shop drawings, on-site quality assurance, commissioning and operator training review, comprehensive acceptance testing and verification of as-built documentation. For many of our alarm monitoring system designs, we will utilize commission or bid work. With our expertise in the security and alarm monitoring building automation disciplines, Centric supports the procurement process in these areas, ensuring that you receive competitive pricing for quality services and materials.

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Service Call Request

To request a service call please contact us using the information below, or submit a request using our form:

        • Missouri Office: (314) 442-6860
        • Illinois Office: (618) 307-6661
        • Email: info@centricstl.com

Schedule Your Free Demo

Simply complete the form below and we will reach out to you to schedule a demo.